Guarantee
We at Flokati-rugs.com are dedicated to satisfying
each and every one of our customers. We want you to be happy with your
order and our company stands behind every flokati rug we sell. We will
be more than happy to address any problem that arises with your flokati
rug. If upon receiving your flokati rug you are not satisfied, simply
return it within 30 days of purchase with the original receipt in new
and unused condition. We will quickly replace, exchange, repair the
rug, or credit your original form of payment. Shipping fees are not
refundable and the purchaser is responsible for return postage.
All special and requested custom orders and custom-made
flokati rugs to your specific size are non-refundable and non-returnable
unless due to our company's workmanship and / or materials. We will
do everything possible to make sure you are completely satisfied with
your flokati rugs. If you have problems, please contact us at 1-800-32-SHEEP
( 1-800-327-4337 ) or email us at sales@sheepskinfactory.com.
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